Withdrawals

What is a BIC code?The BIC code is a unique code for each bank that allows it to be recognized worldwide. Are you unable to enter your BIC code?It is possible that a tech...

Withdrawing on our site is very simple! In your account, go to the "Withdrawal" tab and follow the instructions displayed on your screen. Our site offers : Withdrawal by ...

If you are unable to make a withdrawal, it may be related to one of the following situations: Your account is not yet activatedYou must confirm your email address to be a...

If you haven’t received a verification email, it could be in your junk mail folder.  If it isn’t there either, don’t worry, please contact our customer service and we wil...

Have you recently changed account number and would like to withdraw your money to your new account? All you need to do is fill in the requested information about your new...

If you wish, you can deactivate the option to cancel a withdrawal from your account.You can make the request by directly contacting customer service via the contact form....

The processing and validation of your documents takes on average a few days during our customer service’s opening hours.However, it can sometimes take longer for various ...

Processing TimeThe majority of withdrawal requests are processed within a timeframe of up to 24 hours for a fast withdrawal, and 2 business days for a standard withdrawal...

No. For security reasons, you cannot use a bank account that doesn’t belong to you to make deposits and withdrawals, even with the agreement of the account holder.This is...