Security & Legislation
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I would like to file a complaint. How do I do that?
If you wish to submit a complaint, you can do so directly by contacting our customer service. They will then take charge of your request and inform you of the next steps ...
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Can I use a VPN to connect?
No. The use of a VPN is not allowed on our platform.
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Is my money safe at CrazyDice?
Yes. Unlike illegal websites that very often operate from tax havens out of control, the CrazyDice website respects Belgian legislation, operates under the control of the...
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I think my account has been hacked. What should I do?
If you think your account has been hacked, the first thing to do is change your password. How? Log in and choose a new password in your account settings. Then, in order t...
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Can I share my personal data without risk at CrazyDice ?
Of course. At CrazyDice, we value the privacy and security of our players and their personal data. We have put all we can in place to ensure your data is protected. To le...
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Being a Belgian citizen, on which gaming websites can I play?
On 1 January 2011 a legislation was enacted for the Belgian online gaming sector. This legislation poses that all Belgian online gaming sites need to have an official Bel...