Responsible Gaming

Default limit

My request to turn off the default limit has been refused and I don't understand why?
If the Gaming Commission has refused your request for the limit to be turned off, it is because you are listed as being in default of payment in the file of the Central I...
What is the default weekly limit?
As of 20 October 2022, Belgian regulations require a default limit of €200 per week. This amount is fixed and applies to the last 7 days, just like a personal weekly limi...
I have a personal deposit limit higher than the default limit, but I can't deposit anymore?
The most restrictive deposit limit is always applied. If you haven’t requested that your deposit limit is turned off, it will remain in effect. This default limit will al...
I have turned off my default limit, but I can no longer deposit. Why?
One of your personal deposit limits may have been reached. Check in your account settings or via the deposit tab.

I would to like to ban myself from gaming. How do I do it?
Do you feel the need to stop playing permanently? You can ban yourself from gaming by following the instructions available on the Gaming Commission website. A gaming ban ...
A friend or member of my family is addicted to gaming. How can I help them?
If you think a friend or family member has developed a gaming addiction, the first step is to refer them to specialist help services. Located around Belgium, these center...
I am worried about losing too much money when playing. How can I set myself limits?
At CrazyDice, we believe gaming should remain fun and we encourage you to take all necessary measures if you think you have developed a gaming addiction. Therefore, you c...
How do I know if I am addicted to gambling?
At CrazyDice, we think that gambling should above all remain fun and entertaining. We therefore encourage you to play and bet responsibly. To find out if you are addicted...
I want to take a break or exclude myself for some time. How do I do it?
Do you want to take a step back from games of chance so you don’t lose control?We have various moderation tools to allow you to better manage your gaming behavior. For th...
What is a break?
A break is a voluntary block of your account on our site for a specified period of time. It serves as a preventative measure. You can still log in to your CrazyDice accou...