Responsible Gaming

My request to turn off the default limit has been refused and I don't understand why?

If the Gaming Commission has refused your request for the limit to be turned off, it is because you are listed as being in default of payment in the file of the Central I...

What is the default weekly limit?

As of 20 October 2022, Belgian regulations require a default limit of €200 per week. This amount is fixed and applies to the last 7 days, just like a personal weekly limi...

I have a personal deposit limit higher than the default limit, but I can't deposit anymore?

The most restrictive deposit limit is always applied. If you haven’t requested that your deposit limit is turned off, it will remain in effect. This default limit will al...

I would to like to ban myself from gaming. How do I do it?

Do you feel the need to stop playing permanently? You can ban yourself from gaming by following the instructions available on the Gaming Commission website. A gaming ban ...

How do I know if I am addicted to gambling?

At CrazyDice, we think that gambling should above all remain fun and entertaining. We therefore encourage you to play and bet responsibly. To find out if you are addicted...

I want to take a break or exclude myself for some time. How do I do it?

Do you want to take a step back from games of chance so you don’t lose control?We have various moderation tools to allow you to better manage your gaming behavior. For th...

What is a self-exclusion?

By activating a self-exclusion, you voluntarily block yourself from our website for a duration of at least 6 months.It is a preventative measure that allows you to take b...